Description
Immaculate Conception School, a Preschool-8th Grade parish elementary school serving the Pico-Union district of downtown Los Angeles, is seeking a Front Office Manager. This position is responsible for serving current and prospective families, managing daily clerical tasks, and assisting the principal, leadership team, faculty and staff with the functioning of the operational vitality of the school.
The responsibilities of the Front Office Manager are as follows:
- Receive current and prospective families and outside visitors in a professional, graceful and respectful manner and assist with their inquiries from the beginning of the school day until the end.
- Answer phone calls and emails in a timely and friendly manner; direct communications to the appropriate parties as needed.
- Excellent communication skills, including the ability to speak and write clearly and in a professional manner, listen attentively and actively, and interpret needs quickly.
- Ability to multi-task consistently and prioritize tasks effectively while maintaining calm during busy periods and promoting a friendly, warm and approachable attitude.
- Strong organizational skills, including the ability to manage schedules, calendars and office systems efficiently.
- Manage files, records and documentation while maintaining integrity and strict confidentiality
- Handle multi-phone systems, visitor logs, and incoming/outgoing mail smoothly
- Proficiency and troubleshooting ability with Google Suite, Gradelink, Outlook and ClassDojo, (as well as other minor software/online applications), and office equipment up to and including copiers, printers, etc…
- Assist prospective families with the enrollment process, including providing appropriate forms and collecting documents
- Input and set up new students in the school data systems and maintain current, up-to-date and accurate data changes.
- Assist with the school’s tuition management, including helping with delinquent accounts, and assist in managing service hours and fundraising obligations.
Interested candidates should email an updated resume, cover letter, and two recommendations to principal Walter Ortiz at wortiz@ics-la.org.
Requirements
- Meticulous attention to detail
- Effective time management skills
- Proficient knowledge of office software and a willingness to learn more about best practices
- Spanish-speaking
- Excellent oral and verbal communication skills
- Patience, attentiveness and sensitivity to different cultures
- Dependability and Punctuality
- Team-oriented attitude with collaborative abilities
Wage Range
The rate of pay offered to the selected candidate is based on internal pay policy and budget. New hires are commonly paid at the minimum of the wage range or within the lower part of the range. We consider a number of factors when making compensation decisions including, but not limited to, skill sets, experience, training and other department needs.
Information/Application Contact
Immaculate Conception School (Los Angeles)
830 Green Ave.
Los Angeles, CA 90017
wortiz@ics-la.org