Description
The receptionist serves as the first point of contact for parishioners, visitors, vendors and employees. Providing professional, friendly and efficient front-desk service. This role is responsible for managing incoming calls, greeting guests, handling inquiries and performing various administrative tasks to support the daily operations of the parish office and Church.
The following tasks are considered essential functions of the position. To perform the job successfully and employee must possess the abilities and aptitude to perform each duty proficiently.
- Manage the front desk by welcoming visitors, providing assistance and notifying the appropriate person of their arrival if applicable.
- Answer phone calls, assists callers or takes messages accordingly.
- Monitor, forward and respond to emails received to the Church’s main email
- Serve as primary point of contact for parishioners, providing assistance, and information.
- Records and updates mass intentions as they are received
- Receive and process customer payments, issue receipts, and maintain accurate cash handling procedures
- Data entry of parish records and donations
- Provide support as a backup for bulletin editorial and submissions
- Create sacrament certificates when needed
- Update Mass intentions in Sacristy on weekly basis
- Performs other routine clerical duties as requested such as typing lists, envelopes or other items, filing, folding, labeling, stuffing envelopes, organizing, shredding documents, etc.
- Unlock/lock rooms and buildings according to events calendar, including but not limited to the Church, Cosgrove Center and the administration office
- Occasionally organize and tidy areas in the Church and/or Administration office
- As the first point of contact, a neat and polished appearance is expected
- Flexibility to work additional hours, if available, to support parish needs
- Actively supports philosophy and goals of the Church; participates in Church activities including attending services; assists with ministries and other activities.
- Assist with various tasks and projects as needed to support team operations
Requirements
- High School diploma or equivalent
- Previous customer service experience
- Proficiency in computer operations, including the use of multi-line telephone systems
- Working knowledge of standard office equipment
- Proficient in using standard office software such as Microsoft Office Suite and able to quickly learn new software applications
- Strong verbal and written English communication skills
- Ability to accurately process and handle payments
- Ability to perform routine clerical tasks
- Knowledge of standard office practices, procedures and professional business etiquette.
Schedule –
This position is scheduled for 8 hours per week, consisting of two 4-hour shifts. Additional hours when applicable.
Wage Range
The rate of pay offered to the selected candidate is based on internal pay policy and budget. New hires are commonly paid at the minimum of the wage range or within the lower part of the range. We consider a number of factors when making compensation decisions including, but not limited to, skill sets, experience, training and other department needs.
Information/Application Contact
Holy Cross Church (Moorpark)
Moorpark, CA
aherrera@holycross-moorpark.org