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Support Staff – Bilingual (Calvary Cemetery, Los Angeles)

Archdiocese of Los Angeles (LA)

Posted

10/29/2019

Expires

06/30/2020

Description

Support Staff provides information and assistance to cemetery patrons regarding cemetery property, policies and practices. Support Staff also works with parish priests and mortuary officials; performs clerical work.

DUTIES AND RESPONSIBILITIES:
Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
• Assists Manager on correspondence regarding complaints from patrons, suppliers and other companies.
• May assist Manager with answering mail regarding locations, genealogy and business matters.
• Assists patrons with questions and concerns or refers to Manager for resolution.
• Tracks inventory of office supplies and orders supplies as needed with the approval of the Manager.
• Completes forms for dis-interments and re-interments.
• Completes affidavit of heirs and/or release of interest forms as needed.
• Prepares in-house and FCP Certificate of Ownership and forwards to patrons.
• Processes and verifies daily burial and memorial permits.
• Prepares daily pending interment list and board.
• Maintains grave, crypt, and niche count for monthly and yearly inventory.
• Obtains burial permits from the Health Department.
• Performs varied and general clerical work including typing, filing and answering telephones.
• Types interments and grave index cards.
• Supports in the FSP/FCP area with processing of contracts.
• May be required to interpret and/or translate for families in Spanish, as needed.
• May assume the responsibilities of the Accounting Assistant, as needed.
• May assume duties from the FSP Counselor when they are not available to assist families and mortuaries.
• Performs other duties as assigned.

Requirements

Education and Experience

Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:

• Active member of a Roman Catholic faith community.

• High School Diploma or equivalent. Coursework in bookkeeping, basic clerical skills and experience with public relations or customer service.

• Two years of office related experience including bookkeeping responsibilities.

• Bilingual skills in English/Spanish.

• Valid California Driver’s License. Knowledge and Abilities

Knowledge of:

• Modern office methods and procedures.

• Record-keeping techniques.

• Computer operation and standard office equipment.

Ability to:

• Relate to patrons and families with empathy and compassion.

• Perform basic math computations effectively and accurately.

• Communicate effectively in written and oral form.

• Master cemetery policies and procedures.

• Position involves sitting, standing and/or walking. Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.

• Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.

• Sustain frequent movement of fingers, wrists, hands, and arms.

 

How to Apply:

Information/Application Contact:

Calvary Cemetery, Los Angeles
4201 Whittier Boulevard
Los Angeles CA 90023
FAX: (213) 637-6115
E-Mail: employment@la-archdiocese.org

 

Information/Application Contact

Archdiocese of Los Angeles (LA)

3424 Wilshire Blvd.

LA, California 90010

employment@la-archdiocese.org