Office Coordinator I will provide a high level of support to the Cemetery Manager and Assistant Manager. Assisting with the day-to-day operations of the administration of Cemetery and grounds operations.
DUTIES AND RESPONSIBILITIES:
Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
Assists in coordinating office and grounds personnel to assure efficient and effective operations.
Monitors and analyzes office workflow and makes recommendations to improve efficiency.
Investigates and resolves operational problems and complaints or refers to Cemetery Manager as appropriate.
Counsels cemetery patrons making pre-need and at-need burial arrangements.
Prepares and processes a variety of documents including contracts, invoices, receipts, permit and other forms.
Assists cemetery patrons at the counter, on the telephone and in writing.
Receives and counts cash payments and processes for deposit according to established procedures.
Understanding of Liturgy Planning.
Operates office equipment including typewriter, copier, computer terminal and calculator.
Assists the Cemetery Manager in planning, organizing and directing day-to-day operations and activities at the cemetery.
Trains and provides work direction to office support staff.
Provides specialized information concerning cemetery policies and procedures, available product lines, locations and costs.
Performs other related duties as assigned.
Education and Experience
Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:
Active member of a Roman Catholic faith community.
High School Diploma or equivalent. Coursework in accounting, business administration or social science. Experience with public relations or customer service.
Two years of office/professional working experience in Cemeteries, or other professional office, desired.
Bilingual skills in English/Spanish preferred.
Knowledge, Skills, and Abilities
Basic accounting principles and practices.
General principles of business administration.
Computer operation and standard office equipment.
Cemetery grounds and office activities.
Interpersonal skills including tact, courtesy, and diplomacy.
Providing administrative support to the Cemetery Manager and Assistant Manager.
Providing information and assistance to others.
Assists in special projects as necessary.
Orders and distributes supplies.
Relate to patrons and families with empathy and compassion.
Perform basic math computations effectively and accurately.
Communicate effectively in written and oral form.
Master cemetery policies and procedures.
Advise and assist cemetery patrons in making burial arrangements.
Train and provide work direction to office support staff.
Develop and maintain effective working relationships.
Position involves sitting, standing and/or walking for sustained periods of time.
Intermittent bending, stooping, walking, kneeling, and crouching.
Ability to frequently exert up to 10 pounds of force to lift, pull, push, or move objects and occasionally exert/lift up to 20 pounds of force.
Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
Assumption Cemetery (Los Angeles)
3424 Wilshire Blvd
Los Angeles, CA email@example.com