Description
The Gift Processing/Database Analyst is part of the Notre Dame High School Institutional Technology Team and supports the fundraising and financial affairs areas, serving as the key technical resource providing inputting for donations and revenue income to support the school and its programs with key operations of the Raisers Edge NXT donor database. This role requires an understanding of data systems, donation, financial, and event management software and
is critical to maximizing the efficiency, effectiveness, and revenue goals of the fundraising and stewardship efforts of the school. There are five primary areas of responsibility:
1. Gifts processing, including gift entry and acknowledgments
2. Database management & data integrity
3. Prospect management and fundraiser portfolio management
4. Donor relations and stewardship correspondence
5. Administrative support for outreach and events tied to giving initiatives
Gifts Processing & acknowledgment (20%)
Serves as the primary gift processor, manually entering and/or batch uploading data on a daily basis, including but not limited to: donor names, addresses, phone numbers, pledges and payments, and donations from multiple sources including checks, matching gift portals, and online giving.
Generates all acknowledgment letters and gift receipts daily, including tracking and generating pledge reminders and pledge reports to senior management.
Coordinates tracking and processing of donations and in-kind donations, ensuring IRS compliance.
Database management & data integrity (30%)
Input and maintain accurate constituent information with the goal of maximizing the efficiency of the CRM with established data entry guidelines and best practices.
Perform regular data hygiene tasks in order to maintain database integrity including data cleaning, appeal codes, attribute coding, campaign updates, solicitor updates, opportunities tracking, updating relationships, managing opt-outs, identifying and resolving duplicate accounts, monitoring data accuracy and completeness, etc.
Ability to pull complex queries, reports, and provide data analysis, reporting and pulling of lists for direct mail campaigns/appeals, list segmentation, special events, other collateral or communications mailings as assigned.
Create and distribute progress and analysis reports that help inform strategies to increase donor loyalty, donor relations, revenue and tracking fundraising results.
Analyze and report data of donor acquisition rates, renewal rates, donation frequency, and giving channels, etc.
Works in partnership with the Finance Office to ensure all donation information, gift reports, endowment fund accounting, annual audits, and financial reconciliation are consolidated properly and accurately.
Manage the import/export and integration of data from multiple databases including OneCause and/or other related systems.
Assist the database team to maintain and roll over student and parent data in the CRM
Prospect Management & fundraiser portfolio management (20%)
Support and assist the Fundraising office with donor and prospect research including the development of donor/prospect research profiles and donor briefings.
Use data and leverage publicly available resources and capacity/wealth ratings to synthesize data into reports that drive strategic planning for the Fundraising Team to help engage alumni, major donors, and donor prospects in various stages of identification, cultivation, and solicitation, including assisting the President’s office with board members data.
Help develop and promote moves management processes and assist fundraising team members with the maintenance of their gift portfolios, including action audits, opportunities/solicitation tracking, and reporting on fundraiser performance goals.
Provides all necessary training and materials needed by the Fundraising Team and senior leadership to utilize Blackbaud effectively and efficiently.
Donor Relations & Stewardship (20%)
Manage and coordinate various stewardship activities for the Fundraising office, including the endowment reporting process and serving as liaison with the Finance Office for endowment balance information, etc.
Accurately prepare donor records and donation information for publication on the school website, year-end annual report, and other school publications that require fundraising information and totals.
Comfortable interacting with donors and various constituencies (parents, staff, faculty, alumni, etc.)
Help to coordinate stewardship/thank-you events and communications throughout the year.
Administrative support for outreach, events, and giving initiatives (10%)
Work with the Fundraising Team to process payments (income revenue) and donations for events and acknowledge/steward donors following events in a timely manner.
Assist at events utilizing events software to manage tickets and/or online auction programs.
Assist Fundraising Team with annual fund appeals, events, and/or stewardship activities.
Serves as the technical resource at events that are tied to giving initiatives.
Requirements
Bachelors degree
At least 3+ years of Donor Database Management experience or 3+ years of Raisers Edge, CRM or accounting software experience.
Skills and/or Abilities
Demonstrated proficiency with multiple technologies including understanding databases, exporting data, and mail merges.
Strong knowledge of prospect research techniques and resources, and data analytics.
Strong knowledge of prospect research techniques and resources, and data analytics.
Demonstrates independent judgement and sound project management skills, including the ability to independently produce, organize and manage multiple projects to meet required deadlines.
Utilizes and maintains up-to-date knowledge of the philosophy, intersection, and best practices between fundraising, stewardship, and data analytics.
Strong knowledge and capabilities in Microsoft Office Suite particularly Excel as well as experience and expertise in database management and knowledge of Blackbaud and/or Raisers Edge NXT.
Demonstrated skill in research and data analysis to prepare concise reports and gift summaries.
Produces complete and accurate spreadsheets, correspondence, and reports in a timely manner, prioritizing work to effectively balance multiple assignments with minimal supervision and demonstrate commitment to donor service.
Additional skills/abilities include:
Comfortable in supporting the Catholic mission and Holy Cross charism of Notre Dame High School.
Ability to maintain confidentiality and use discretion when handling sensitive or confidential information.
Excellent verbal, written, and interpersonal communication skills.
Flexibility to work occasional evenings and weekends as required for special events.
Successful completion and passing of a background check including a clean driving record and criminal history are required.
All adults working in a school environment within the Archdiocese of Los Angeles must be fingerprinted and VIRTUS certified.
Wage Range
The rate of pay offered to the selected candidate is based on internal pay policy and budget. New hires are commonly paid at the minimum of the wage range or within the lower part of the range. We consider a number of factors when making compensation decisions including, but not limited to, skill sets, experience, training and other department needs.
Information/Application Contact
Notre Dame High School (Sherman Oaks)
13645 Riverside Dr.
Sherman Oaks, CA 91423
shaw@ndhs.org