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General Manager

Santa Clara Mortuary (Los Angeles)







Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
• Responsible for developing a quality professional team that follows the teachings of the Catholic Church.

• Oversee the management of resources and day-to-day operations of the cemetery & mortuary.

• Closely works with religious coordinators, cemetery and mortuary arrangers in scheduling, conducting and supporting all activity and special events.

• Develop and maintain a positive environment to ensure level of service exceeds patron’s expectation.

• Inspect facilities and grounds to ensure all are properly prepared, secured and maintained.

• Analyze activities, costs and operations to determine cemetery and mortuary’s progress toward set budget goals and objectives.

• Prepare, submit and manage capital expenditure request.

• Responsible for achieving sales targets with quality of sales production.

• Assist in cemetery development planning, re-plotting, re-mapping, landscape planning and cemetery zoning.

• Oversee the integrity of cemetery & mortuary data entry, recordkeeping, retention and archiving.

• Implement and support marketing and sales plans as directed.

• Attend and participate in management meetings and training sessions

• Provide coaching, mentoring and development to direct reports and staff.

• Assist direct reports in setting and achieving personal career goals.

• Conduct weekly meetings with direct reports and staff to review performance and key issues.
• Develop relationships with clergy and parish staff through weekly contact.
• Perform related duties as required.



Education and Experience

Must hold a California funeral director licensed with any combination of experience and education likely to provide the required knowledge, skills, and abilities, typically:

• Bachelor’s degree from an accredited college or university in Business Administration preferred. Absence of a degree, associate’s degree with appropriate managerial, supervisory and administrative work experience.
• At least 5-years’ experience, in all phases of business management, office administration and supervision. Cemetery or Mortuary Management experience preferred.
• Bi-lingual English & Spanish.
Knowledge, Skills, and Abilities

• Principles and practices of successful management, supervision and training.
• Mortuary operations preferred.

• Accounting and budgeting practices and techniques.
• Archdiocese organization, objectives and policies.
• Preparing, reviewing and analyzing financial and statistical data.
• Computers and software, including but not limited to Microsoft Office Suite.
• Office and business technology, including but not limited to printers, fax machines, telephones.
Skill in:
• Preparing, reviewing and analyzing financial and statistical data.
• Coordinating and supervising a variety of diverse activities concurrently.
• Building and maintaining relationships using tact, courtesy and diplomacy.
Ability to:
• Communicate and relate to others effectively in written and oral form.
• Assure compliance with established cemetery policies, regulations, directives and requirements.
Physical and Environmental

• Position involves periods of sitting, standing and/or walking, including walking of cemetery grounds.
• Intermittent bending, stooping, twisting, walking, kneeling, and crouching.
• Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
• Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.

Information/Application Contact

Santa Clara Mortuary (Los Angeles)

3424 Wilshire Blvd

Los Angeles, CA 90010