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General Manager

Santa Clara Mortuary (Los Angeles)

Posted

02/19/2020

Expires

06/30/2020

Description

DUTIES AND RESPONSIBILITIES:

Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
• Responsible for developing a quality professional team that follows the teachings of the Catholic Church.

• Oversee the management of resources and day-to-day operations of the cemetery & mortuary.

• Closely works with religious coordinators, cemetery and mortuary arrangers in scheduling, conducting and supporting all activity and special events.

• Develop and maintain a positive environment to ensure level of service exceeds patron’s expectation.

• Inspect facilities and grounds to ensure all are properly prepared, secured and maintained.

• Analyze activities, costs and operations to determine cemetery and mortuary’s progress toward set budget goals and objectives.

• Prepare, submit and manage capital expenditure request.

• Responsible for achieving sales targets with quality of sales production.

• Assist in cemetery development planning, re-plotting, re-mapping, landscape planning and cemetery zoning.

• Oversee the integrity of cemetery & mortuary data entry, recordkeeping, retention and archiving.

• Implement and support marketing and sales plans as directed.

• Attend and participate in management meetings and training sessions

• Provide coaching, mentoring and development to direct reports and staff.

• Assist direct reports in setting and achieving personal career goals.

• Conduct weekly meetings with direct reports and staff to review performance and key issues.
• Develop relationships with clergy and parish staff through weekly contact.
• Perform related duties as required.

Requirements

MINIMUM QUALIFICATIONS:

Education and Experience

Must hold a California funeral director licensed with any combination of experience and education likely to provide the required knowledge, skills, and abilities, typically:

• Bachelor’s degree from an accredited college or university in Business Administration preferred. Absence of a degree, associate’s degree with appropriate managerial, supervisory and administrative work experience.
• At least 5-years’ experience, in all phases of business management, office administration and supervision. Cemetery or Mortuary Management experience preferred.
• Bi-lingual English & Spanish.
Knowledge, Skills, and Abilities

• Principles and practices of successful management, supervision and training.
• Mortuary operations preferred.

• Accounting and budgeting practices and techniques.
• Archdiocese organization, objectives and policies.
• Preparing, reviewing and analyzing financial and statistical data.
• Computers and software, including but not limited to Microsoft Office Suite.
• Office and business technology, including but not limited to printers, fax machines, telephones.
Skill in:
• Preparing, reviewing and analyzing financial and statistical data.
• Coordinating and supervising a variety of diverse activities concurrently.
• Building and maintaining relationships using tact, courtesy and diplomacy.
Ability to:
• Communicate and relate to others effectively in written and oral form.
• Assure compliance with established cemetery policies, regulations, directives and requirements.
Physical and Environmental

• Position involves periods of sitting, standing and/or walking, including walking of cemetery grounds.
• Intermittent bending, stooping, twisting, walking, kneeling, and crouching.
• Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
• Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.

Information/Application Contact

Santa Clara Mortuary (Los Angeles)

3424 Wilshire Blvd

Los Angeles, CA 90010

employment@la-archdiocese.org